Tracking Information

At Vintageuphoria, we strive to provide you with the best shopping experience, including real-time tracking of your orders. Once your order is shipped, you will receive detailed tracking information to follow your package from our warehouse to your doorstep.

How to Track Your Order

1. Shipping Confirmation Email

   • After your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.
   • If you do not receive this email within 3 business days of placing your order, please check your spam/junk folder or contact us at support@vintageuphoria.com.

2. Track via Our Website

   • Visit the [Order Tracking](your tracking page link) page on our website.
   • Enter your order number and email address used during checkout to view the status and current location of your package.

3. Track via Shipping Carrier

   • You can also visit the carrier's website directly and enter your tracking number to get detailed updates.
   • For Example:
     • USPS Tracking
     • UPS Tracking
     • FedEx Tracking
   • Select the appropriate link based on the shipping method used.

Tracking Status Definitions

• Order Confirmed: We have received your order and it is being processed.
• Order Shipped: Your order has left our warehouse and is on its way to you.
• In Transit: Your package is on its way and is being transported to the destination.
• Out for Delivery: Your package is in the delivery vehicle and will be delivered soon.
• Delivered: Your package has been delivered. Check your designated delivery location.

Tracking Issues

• No Updates: If the tracking status hasn’t updated for several days, it might be due to carrier delays or technical issues. Please wait a little longer or contact the carrier for more information.
• Incorrect Tracking Number: Ensure that the tracking number is entered correctly. If you believe the number is incorrect, please contact us for assistance.
• Lost or Stolen Packages: If your tracking information shows that your package was delivered but you cannot locate it, please check around your property and ask neighbors. If you still can't find it, contact us immediately for further assistance.

Contact Us

If you have any questions or concerns about tracking your order, please don't hesitate to reach out to our customer support team:

Email: support@vintageuphoria.com
Hours of Operation: Monday - Friday, 9 AM - 5 PM [Your Time Zone]